• To return or exchange an item, you must contact us within 7 days of delivery.

• You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

• To be eligible for a return, your item must be unused and in new condition.

• We do not accept returns on personalized items unless they arrive damaged or defective.

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

• If you are shipping an item over 20$, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

• In case of a return contact us via mail atkarenslinehandmade@gmail.com

Refunds (if applicable) 

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Sale items (if applicable)

• Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. 

Exchanges (if applicable)

• We do allow exchanges for non-personalized items. You must contact us within 7 days of delivery. If you need to exchange an item, send us an email at karenslinehandmade@gmail.com.